Shipping policy

Shipping Rates & Delivery Times

• Standard shipping: 3–7 business days after processing.

• Expedited shipping: 1–3 business days after processing.

• Shipping rates are calculated at checkout based on weight, size, and destination.

Local Pickup

• We offer free local pickup in the Treasure Valley of Idaho at select markets and pop-up events.

• Use the code “Local Pickup” at checkout, and we’ll email you pickup instructions.

Tracking Your Order

Once your order ships, you’ll receive a tracking number so you can follow its journey.

Shipping Restrictions

• We currently ship within the United States only.

• Perishable items (like dog charcuterie) ship locally only to ensure freshness.

Lost, Stolen, or Damaged Packages

• We are not responsible for packages lost or stolen after delivery is confirmed.

• If your order arrives damaged, please contact us within 48 hours with photos, and we’ll work with you to make it right.