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We pack every order with care and a little bit of love, then send it on its way within 2–3 business days. Most packages arrive in 3–7 days after shipping, and you’ll get a tracking link so you can follow the journey.
We currently ship within the U.S.
Woodles & Co. Return Policy
We want you and your pet to love everything from Woodles & Co. If something isn’t quite right, we’re here to help—within reason and with a sprinkle of whimsy.
Returns & Exchanges
Returns are accepted within 14 days of purchase.
A valid receipt is required for all returns or exchanges.
Items must be unused, in original condition, and with all original packaging/tags attached.
Used, chewed, or soiled items cannot be returned for hygiene and safety reasons. (We know your pup is excited—but we can’t take back anything that’s been slobbered on!)
Non-Returnable Items
Perishables (like treats or dog charcuterie boards)
Final sale items
Gift cards
Custom or personalized items
Damaged or Defective?
If something arrived damaged or has a manufacturer defect, please contact us within 7 days of purchase. We’ll make it right.
How to Start a Return
In-person returns: Bring your item and receipt to our next market event or pop-up.
For online returns: Email us at hello@woodlesandco.com with your order number and a brief description.
We reserve the right to deny returns that don’t meet our policy conditions.
OUR COMMITMENT
We believe all dogs deserve a happy & healthy life—so, we've committed to donating a portion of every sale to a trusted animal shelter.
